We take pride, stand by, and guarantee our work. If for some reason you are unsatisfied, please communicate with us via phone or email so that together we can come up with a plan. We are happy to help provide other alternatives which may be at the cost of the client. Client "redos" will be honored as long as we are contacted within ten days of the original service. 

If you are still unhappy with the results of a service, have consulted with us, and received a redo, we will use reasonable and fair judgement on any decision to refund the client.

This guarantee is void if the client goes to a competing stylist before contacting me first and/or does not use professional/salon quality hair care products for care at home including color.